Madison School of Healthcare FAQ
Welcome to the Madison School of Healthcare Frequently Asked Questions page. This is where you'll find answers to frequently asked questions all in one place. Don't see your question answered here? Refer to specific topics on our website or call 1-800-600-6253 to speak with an Admissions Advisor.
The Madison School of Healthcare instructional team approach begins with a highly qualified staff of academic advisors, certified faculty, subject matter experts, course authors and support staff. We are available to customize support based on the needs of the individual student.
Each course syllabus provides information on contacting your tutor, teacher, instructor, faculty member and/or an Academic Advisor on the support team. For general information call 1-800-224-7234.
Our Academic Advisor team is available Monday through Friday between 8:30 a.m. and 8:30 p.m. Contact the team one of two ways:
- Call 1-800-224-7234 and request an Academic Advisor.
- Enter a ticket via the Support tab in the Student Portal.
Academic Advisors are not permitted to assist with course exams or assignments. They can provide clarity and verify that the question is valid.
When contacting an Academic Advisor for tutoring, please have your study materials on hand, with the page number(s) or chapters identified. If advanced help is needed, Advisors will place a request for a subject specialist to contact you. Please allow the subject specialist 24 to 48 hours to return your phone call.
All Madison School of Healthcare students must be at least 16 years of age or have the enrollment form signed by a parent or legal guardian. Career diploma and certificate courses generally have no prerequisites.
Our undergraduate certificate, associate and bachelor's degree programs require a high school diploma or GED to enroll. Master's degree and graduate certificate program students must have at least a bachelor's degree to enroll. Please submit your high school or college transcript in a timely manner to avoid delays in starting your degree program. Download a transcript request form from the Student Portal or have your previous school mail your transcript to us at the following address:
Madison School of Healthcare
6625 The Corners Parkway, Suite 500
Norcross, GA 30092
Or fax to: 770-729-8578
You may complete our online enrollment application or call an Admissions Advisor at 1-800-957-5412. You will be asked to set up a tuition payment plan starting with a low down payment that fits your budget or you can pay in full for your best value when you enroll.
Yes. Madison School of Healthcare welcomes students from around the world. Online education makes perfect sense wherever you live.
We encourage students who are enrolling in our college degree programs to submit an official transcript from any accredited college or university where they have previously earned credits. Prompt receipt of student transcripts allows us to apply eligible transfer credits in a timely manner. Download a transcript request form from the Student Portal or have your previous school mail your transcript to us at the following address:
Madison School of Healthcare
6625 The Corners Parkway, Suite 500
Norcross, GA 30092
Or fax to: 770-729-8578
No. Flexibility is the hallmark of education at Madison School of Healthcare. You may enroll online 24/7 and start class when and where it's convenient for you. Call 1-800-600-6253 to speak with an Admissions Advisor during business hours, mail your enrollment form to us or enroll online any time.
All you need is a computer with Microsoft Office software and internet access. Once you enroll, you'll receive access to your personalized Student Portal to immediately begin your first lesson or course.
We recommend these minimum computer requirements:
Hardware and Operating System
- Intel Pentium or Celeron, or AMD Sempron 1.6 GHz or faster
- 2 GB RAM or more
- Windows 7, 8 or Vista
- Sound card, microphone, speakers
- Internet Explorer 9.0 or higher or Firefox 18 or higher
- Adobe Flash Player 11.5 or higher
- MS Office 2003 or higher (MS Word, MS Excel and MS PowerPoint)
Many of our courses are 100% online and use eBooks, but others use textbooks, lesson books, workbooks and/or study guides. Your first set of materials is shipped to you within 24 hours of enrollment. Materials are mailed by the U.S. Postal Service or international airmail if you live abroad. You will receive subsequent study materials in a timely manner, based on your rate of completion of assignments and exams and provided you are up to date on your monthly tuition.
Yes. Madison School of Healthcare is the healthcare school of Ashworth College, all of our career diploma, certificate and degree programs are accredited by the Distance Education Accrediting Commission (DEAC) which is listed by the U.S. Department of Education as a nationally recognized accrediting agency. To find out more about the Accreditation of Madison School of Healthcare, see the Accreditation page.
Madison School of Healthcare has articulation agreements with several regionally and nationally accredited institutions that allow our students to transfer their Ashworth and Madison credits to these schools. We are happy to submit your college transcripts completed at Madison School of Healthcare directly to your preferred school. However, policies on transfer credit vary by institution. Students wishing to transfer coursework from Madison School of Healthcare to another institution should check with the receiving institution to understand their policy on transfer credits.
Yes! We are a military-friendly school. Please see the Military section of our website for details.
Yes! Your lessons are asynchronous, meaning there are no set log-in times. Study any time and anywhere and complete lessons at your convenience. This allows you to allocate as much time as you need to absorb and truly understand the material as you see fit.
You'll need access to a desktop, laptop, netbook or notebook computer loaded with Microsoft Office and Internet Explorer to take your classes. All written assignments and examinations must be submitted as a .doc or .docx file. You'll submit multiple choice exams online from your personal Student Portal. Currently, mobile operating systems such as Linux, iOS and Android, browsers such as Firefox and Safari and mobile devices like iPads and other tablets and iPods are not officially supported by Madison School of Healthcare. We're working on it!
See our Madison School of Healthcare Reviews page.
Many students find online learning easier than sitting in a classroom. Free from the pressures of pop quizzes and class competition, you can study in a way that suits you best and take the time you need to understand your studies.
Are you returning to school after a long gap? Are you juggling a job and family activities with your education? Our curriculum is carefully designed to put adult students of all ages on the road to accomplishment. Rest assured, our dedicated support team is available to assist you with your course work and guide you through your program to graduation.
Student-initiated assignments are uploaded through your personal Student Portal, graded within one week of submission and returned to you with feedback. Grades are recorded in your personal Student Portal. Some assignments, such as multiple-choice exams, are graded and posted immediately after submission.
Master's degree programs are designed to be completed in about two years, or eight months per semester. We allow you up to five (5) years from the date of your enrollment to complete your studies and earn your master's degree.
Graduate certificate programs are designed to be completed in about eight months, but you can take up to 16 months to complete your studies and your graduate certificate.
Bachelor's degree programs are designed to be completed in four years, or six months per semester. We allow you up to eight (8) years from the date of your enrollment to complete your studies and earn your bachelor's degree.
Associate degree programs are designed to be completed in two years, or six months per semester. We allow you up to four (4) years from the date of your enrollment to complete your studies and earn your associate degree.
Undergraduate certificate programs may be completed in about six months, but you can take up to a year to complete your studies and earn your undergraduate certificate.
Career diploma courses are designed to be completed in four months or less. We allow you up to a year from the date of your enrollment to complete your career course.
Career certificate courses are designed to be completed in two to three months. We allow you up to a year from the date of your enrollment to complete your career certificate course.
Madison School of Healthcare provides a superb team of Academic Advisors who work with students in every subject on on one. Academic Advisors are available Monday through Friday 8:30 a.m. to 8:30 p.m. and Saturday from 8:30 a.m. to 5 p.m.
You must meet the following requirements to graduate from Madison School of Healthcare:
- Pass all exams
- Meet all financial obligations by paying off your tuition balance in full
- Complete at least six months of enrollment at Madison School of Healthcare
- (For degree programs) Earn required course credits as a combination of Madison School of Healthcare courses and transfer credits
Yes. All Madison School of Healthcare graduates are invited to attend our annual graduation ceremony in Atlanta, Georgia. The event is festive and filled with camaraderie, where students adorned in caps and gowns receive their diplomas or certificates. Family and friends may also attend to celebrate your accomplishment. NOTE: Your account must be paid in full in order to graduate.
Your diploma or certificate, and transcript will be mailed within 6 weeks of graduation.
You may request a copy of your Madison School of Healthcare transcript using the Transcript Request Form in your Student Portal or call Student Services at 1-800-957-5412. Transcripts are $15.00 for printed and $13.00 for e-transcript.
Yes! All students and grads have access to the Ashworth EDGE online tools for building and storing resumes, cover letter, business plans, and more. Please see our Career Services page for details.
Tuition is based on the type of program. Career diploma courses list the total tuition for the program. Degree programs are priced per semester. Associate degree programs are four semesters, so the total program cost is four times the semester tuition. Bachelor's degree programs are eight semesters, so the total program cost is eight times the semester tuition. The Master's program is three semesters so the total program cost is for three semesters. Tuition may vary over time, so check the website for the most current semester tuition costs.
Our zero percent interest tuition plan is an attractive alternative to student loans. You may pay in full or spread your tuition into 0% interest monthly payments – and you choose the payment that fits your budget. Learn more about our payment options.
We keep fees to a minimum. Other than a modest shipping fee for textbooks, lessons books and study guides and a small administrative fee, everything you need to complete your program is included with your tuition. We ship printed textbooks, workbooks, study guides and other materials by U.S. Postal Service or international airmail (if you live abroad).
We understand that not all programs are for all people. That said, we offer a 'no questions asked' money back policy for students who cancel within the first 5 days of enrollment. Our cancellation policy requires the parent, legal guardian or adult student enrolled with Madison School of Healthcare to initiate the cancellation procedure. If your enrollment is cancelled after the first 5 days, you may be entitled to a refund or you may owe the school additional tuition. The number of lessons completed and the tuition paid determines this. Please refer to the Cancellation Policy on the Refund Policy page for more details.
For more answers to frequently asked questions, consult the Student Catalog.