Four Reasons Now is a Great Time to Become a Medical Office Assistant

Written by Madison School of Healthcare On Saturday, 10 December 2016. Posted in Academic Advice

Four Reasons Now is a Great Time to Become a Medical Office Assistant

If you have a knack for organization, the ability to work well with a team, and a genuine interest in helping people, pursuing a career as a medical office assistant may be a good option for you. Not only does this job provide an entry-point to working in the healthcare industry, professionals trained in this role are in high demand — and the need for more medical office assistants is expected to increase over the next several years. Here are four reasons why now is a great time to join to pursue a career as a medical office assistant.

The profession is growing

The number of healthcare careers is growing across the industry, and the role of medical office assistant is definitely part of this trend. According to the U.S. Bureau of Labor Statistics, the number of medical assistant jobs will increase 23 percent between 2014 and 2024, much faster than the average growth rate for all occupations (7 percent), resulting in a total increase of 138,900 jobs.

The role of medical office assistants is changing

As the baby boomer population continues to age — and therefore requires more medical attention — healthcare facilities are increasingly relying on effective medical office assistants to help day-to-day activities run smoothly. From performing clerical and organizational duties, to providing quality customer service so patients feel well cared for, medical office assistants are an important part of the healthcare field.

The work medical office assistants do is important

In addition to the increased demand for healthcare from baby boomers, there are also a lot of changes in patient needs due to healthcare reform, adoption of new technologies such as electronic health records (EHRs) and other factors.

Now more than ever, healthcare facilities need trained, qualified medical office assistants to perform duties such as:

  • Recording patient history and personal information

  • Scheduling patient appointments

  • Entering patient information into medical records

  • Working with EHR software

  • Filling out insurance forms

  • Coding patients' medical information

  • Answering phone calls and providing quality customer service

Working in healthcare can lead to fulfillment

Perhaps most importantly, the role of medical office assistant can be a very fulfilling career. Studies have shown that people who do work that benefits society show higher levels of job satisfaction across the board. Medical office assistants are part of a larger team whose goal is to provide patients with quality care — and their role is a crucial part of the patient care process.

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Madison School of Healthcare

Our community comes first – explore our student- and alumni-contributed content to get the inside look at online learning, healthcare careers, and beyond. We share real perspectives from healthcare students, professionals, and industry experts to keep you up to date on the healthcare space and set you up for success in your career.