Begin Your Studies in Healthcare Management

This course will familiarize you with medical terminology and the structure of the human body. Lessons are organized based on the systems of the human body: integumentary, skeletal, muscular, digestive, cardiovascular, blood and lymphatic, respiratory, urinary, endocrine, nervous, and reproductive systems. The special senses, oncology, radiology, nuclear medicine, and mental health are also discussed.

By the end of this course, you'll be able to do the following:

• Explain the basic principles of medical word building and describe the organization of the human body.
• Define and apply medical terminology associated with the integumentary, skeletal, and muscular systems.
• Describe and apply medical terminology associated with the digestive, cardiovascular, blood, and lymphatic systems.
• Describe the structure, components, and pathology of the respiratory and nervous systems.
• Explain the structure, components, and pathology of the urinary and endocrine systems as well as the diagnosis, pathology, and treatment of these systems.
• Examine the structure, components, and pathology of the eyes and ears of the human body.
• Describe the structure, components, and pathology of the male and female reproductive systems and the diagnosis, pathology, and treatment of these systems.
• Describe the basic diagnostic procedures, laboratory tests, and imaging techniques associated with oncology, radiology, and nuclear medicine, and the symptoms, contributing factors, and diagnosis and treatment procedures for mental disorders.

Credit Hours: 3

This course will provide you with an introduction to the administrative activities of a private medical practice, hospital office, or clinic department. You'll learn how to schedule appointments, follow OSHA standards and universal precautions, differentiate between government and commercial health insurance programs, maintain patient records, ensure HIPAA compliance, perform billing and coding duties, and follow typical office management procedures.

By the end of this course, you'll be able to do the following:

• Examine the history of modern medicine and the profession of medical assisting, including educational opportunities, accrediting agencies, and administrative and clinical competencies related to medical assistants.
• Describe the role of the medical office professional with regard to legal and ethical issues within the healthcare environment.
• Describe effective communication techniques and standard safety precautions to follow within the medical office.
• Describe office safety measures, medical waste, OSHA standards and guidelines, proper body mechanics, telephone techniques and triage, and handling difficult callers and emergency phone calls.
• Describe the typical duties required of medical office personnel, including patient greeting/reception, scheduling, drafting correspondence, and using office equipment, supplies, and computers.
• Manage and update patient medical records, and perform billing, collections, and financial management duties within the medical office.
• Demonstrate knowledge of government and commercial health insurance plans and outline diagnostic and procedural code assignment and claims processing procedures.
• Identify and discuss office and personnel management duties required of medical office managers.

Credit Hours: 3

This course will provide you with an introduction to the clinical competencies required of medical assistants in various healthcare settings. You'll learn about infection control, vital signs, physical examinations, medical specialties, life span specialties, minor surgery, and medical emergencies. They will also learn about the clinical laboratory, microbiology, urinalysis, phlebotomy, hematology, pulmonary function, physical therapy and rehabilitation, pharmacology, patient education and nutrition, mental health, and career opportunities.

By the end of this course, you'll be able to do the following:

• Identify standard precautions and conditions for infections and the normal values and ranges for various vital signs.
• Describe the proper methods and techniques used to assist physicians with physical examinations and the conditions commonly encountered with medical specialties and life span specialties.
• Identify surgical procedures and medical emergencies that occur in medical offices, and explain the medical assistant's role in both surgical and emergency preparation.
• Describe the medical assistant's role in laboratory test preparation, microorganism testing, urinalysis, blood specimen collection, and blood chemistry testing.
• Identify the preparation procedures and basic positions for X-rays and the function, operation, and maintenance procedures of an electrocardiograph machine.
• Identify various pulmonary function tests, physical therapy modalities, and rehabilitation procedures for which a medical assistant may prepare a patient.
• Calculate medication dosages using mathematical conversions, and describe the procedures for administering oral and parenteral medications.
• Identify teaching strategies for patient education and nutritional guidance, diagnostic categories and therapies for mental disorders, and professional skills and career opportunities for medical assistants.

Credit Hours: 3

The anatomy and physiology of the human body is presented as an integrated science. Each major body system is described and analyzed to illustrate normal function as well as pathology. Topics include basic biochemical elements, skin, bone, muscles, the nervous system, the senses, and the endocrine system.

By the end of this course, you'll be able to do the following:

• Analyze the basics characteristics and functions of the human anatomy and physiology.
• Categorize the characteristics and functions performed by the muscular, integumentary, and nervous systems.
• Prepare a report of a medical disorder using the mentioned software program.

Credit Hours: 3

This course will build on the knowledge you gained in Anatomy and Physiology I. After completing this course successfully, you'll have a solid foundation in anatomy and physiology. The course emphasizes critical information and explains difficult concepts in the assigned material.

By the end of this course, you'll be able to do the following:

• Identify the characteristics and functions of the organs in various body systems.
• Prepare a report of a medical disorder using the mentioned software program.
• Prepare a lab assignment using the recorded screen captures for this assignment.

Credit Hours: 3

This course introduces most of the records used in a medical office and health information management. You'll see examples of these records, study their contents, and learn how these records are used, shared, and stored by health information management professionals. You'll also learn about the relationships among these records and medical care, legal, insurance or billing concerns, and the fundamentals of health information systems.

By the end of this course, you'll be able to do the following:

• Describe health information management (HIM) and the role of HIM professionals.
• Describe the different types of filing methods used in the healthcare setting.
• Explain the development and purpose of health record systems. 
• Describe the purpose, contents, and components of the health record.
• Describe administrative and managerial support systems in relation to medical records processing.
• Explain the concept of information systems and the electronic health record.
• Discuss regulatory requirements for health record documentation and rationale for HIPAA privacy and security concepts.
• Discuss other functions of health information management related to secondary health records, registries, and indexes.

Credit Hours: 3

Medical billing is a crucial function in healthcare, and knowing how to code is an invaluable skill. In this course, you'll be introduced to the skills needed for correct billing in hospital outpatient clinic, inpatient, and physician office settings. Topics include the proper use of forms and billing guidelines to evaluate medical necessity. You'll also be introduced to various reimbursement methodologies and the claims billing process.

By the end of this course, you'll be able to do the following:

• Discuss the history and impact of health insurance on the healthcare reimbursement process
• Identify different types of facilities that employ allied health personnel and options available for certification
• Identify the key elements of a managed care contract and the role HIPAA plays in the healthcare industry
• Compare types and sources of health insurance
• Explain the components of physician medical billing
• Summarize the health insurance claims process
• Identify the steps of the claims process
• Compare reimbursement models
• Explain the concept and goals of managed care
• Explain Medicaid eligibility and benefits and the process of submitting Medicaid claims
• Discuss Medicare challenges and processes, including fee schedules, provider reimbursement, fraud, and abuse
• Compare the different components of billing and different types of benefits available to active duty members, veterans, and their family members
• Discuss the history of workers' compensation and distinguish between federal workers' compensation and state workers' compensation

Credit Hours: 3

Coding is an invaluable skill for medical professionals. This course continues instruction in the skills needed for correct billing in hospital outpatient clinic, inpatient, and physical office settings.

By the end of this course, you'll be able to do the following:

• Explain the role of the ICD-10-CM manual to code health claims and its structure
• Identify E/M services and codes, assign CPT codes correctly, and use the CPT index
• Describe coding to the highest level of specificity and the steps of accurate code assignment and assigning codes correctly using ICD-10
• Explain coding with HCPCS and describe federal laws, regulations, and penalties relating to coding compliance
• Examine the impact of computers on health insurance
• Discuss reimbursement follow-up, the appeals process for reimbursement, and refund guidelines
• Identify the differences between inpatient and outpatient hospital billing and describe the UB-04 hospital claim form
• Explain the steps for accurate surgical and procedural coding in a hospital setting using ICD-10-PCS

Credit Hours: 3