Medical Administrative Assistant Training

If you are ready to take the first step towards a career in the booming healthcare industry, Madison’s Medical Administrative Assistant program can help you start. With the skills you learn in the Medical Office Assistant: Administrative Procedures career certificate program, you’ll be able to confidently plan, direct and coordinate medical and health services in a hospital, clinic or physician’s office. Begin your journey towards a challenging, exciting and vitally important career with our easy-to-follow course.

Madison’s medical administrative assistant training has been developed by knowledgeable instructors who possess extensive experience in the healthcare field. With our flexible, self-paced program, you can learn at your own pace on your own schedule. And, even though you’re not in the classroom, we have academic support available for you every step of the way via phone, email or online. Our affordable tuition and convenient payment options won’t drain your wallet either. Enroll now and graduate with your career certificate in as few as 3 months.


Orientation to Online Learning (online)

This lesson introduces you to online learning, with instruction on how to be successful as an Ashworth student. You’ll learn proven study skills, find out how to take advantage of different learning styles, and discover time management techniques. The lesson also includes a guide to career opportunities plus supplementary readings.

Lesson 1: A Day in the Life of a Medical Office Assistant

An introduction to the personal and professional characteristics of an effective medical assistant, the various work environments available to a medical assistant, and day-to-day duties and responsibilities involved in both back and front office assisting.

Lesson 2: Medical Terminology

An introduction to the concepts of word elements and combining and to some basic medical terminology.

Lesson 3: Medical Insurance Processing and Coding

An introduction to the major medical insurance programs, procedural and diagnostic coding, and the procedures to fill out and file an insurance claim form.

Lesson 4: Safety in the Medical Office

An introduction to the guidelines for the personal safety and well-being of staff and patients, and the recommended universal and standard precautions in the healthcare field.

Lesson 5: Legal and Ethical Issues

The laws, ethics and standards in place that protect patients as well as healthcare workers. You will learn about the various types of malpractice, what a patient must do to prove that malpractice has occurred, and how, as a healthcare worker, you can protect your employer and yourself.

Lesson 6: Effective Medical Office Communication

Effective techniques that will help you communicate professionally with patients, families, and coworkers in the health-care setting.

Lesson 7: Using Office Equipment and Computers

The selection, use and maintenance of office equipment. Outlines the components of a computer as well as how to select and maintain them.

Lesson 8: Managing Correspondence and Supplies

How to manage your business correspondence efficiently and professionally. You will also learn many of the techniques that medical assistants use to manage supplies.


Program Details

Effectively managing a medical office is challenging, exciting, and vitally important to a variety of healthcare practitioners. This certificate course provides students with a well-rounded introduction to directing the administrative activities of a private medical practice, hospital section, or clinic department. Medical office administrators play a key role in various aspects of organizing the medical office. From billing to budgeting, hiring staff to maintaining patient charts, they enjoy busy careers that are worthwhile and satisfying.

Your Medical Administrative Assistant Training Course Includes:

  • Comprehensive textbook and study guides
  • Career certificate at graduation
  • Instructional and tutorial support from our experienced faculty
  • Interactive student portal that can be accessed anytime and anywhere from your phone, tablet, or computer

Being here made me feel a part of something and I really would recommend it for anybody. There is no reason not to go to school, especially with a place like this, because it’s giving you the opportunity to better yourself and gain a sense of accomplishment.

— Susan Donaldson, Recent Graduate


Madison’s medical administrative assistant training program is the affordable way to earn your career certificate. Our program provides you with everything you need to be successful – including course materials, exams, learning resources and academic support. With flexible tuition payment options, you can pay as you go with monthly payments that fit your budget.

Payment Options


  • Pay full tuition now
  • Biggest savings
  • No monthly payments




  • Monthly payments
  • Start with a low initial payment
  • As low as $ a month



Tuition as Low as $ to Start!

Call 1-800-957-5412 or Enroll Online!


Career Outlook

Administrative medical assistants are responsible for the everyday administration in a clinical office. They generally work in the front desk, dealing with patients, filing medical records and handling insurance forms. Medical administrative assistant careers are growing across America, and are projected to grow 23% by 2024 according to the U.S. Department of Labor. Our aging population combined with advances in healthcare have increased demand for trained medical administrative assistants to perform routine administrative and clinical duties, allowing physicians and nurses to see more patients.

The U.S. Department of Labor estimates a 23% growth rate in medical administration careers by 2024.


Do I need previous experience or a degree prior to enrolling in Madison’s Medical Office Assistant program?

No, you don’t need previous experience or a degree to enroll in Madison School of Healthcare’s medical office assistant program and earn your career certificate. This course was created by industry experts with first-hand knowledge of the medical field and the responsibilities of the role. These courses will give you the information needed to better prepare for a career opportunity making medical practices and facilities work more efficiently.

What features should I look for in Madison School of Healthcare’s Medical Office Assistant online courses compared to other schools’ programs?

It’s important that the program you choose covers the latest information you need to pursue a career in the medical field. Look for a program that has only the lesson content you need to know; a program that’s focused on the skills you need to start your career. Your program should include specific lessons on professional ethics and the impact of HIPAA and other healthcare regulations on medical offices, patient records, procedural and diagnostic coding, insurance claim forms, and other healthcare documentation.

Is this program all online or do I get books?

Course content is delivered via online, interactive lessons. Students also receive a comprehensive textbook and study guides.

State Requirements

A career in this field may require you to meet certain licensing, training, and other requirements that can vary by vocation and state. Check with your state, local government, and/or licensing board to find out which requirements may be applicable in your state. Click here for contact information on state licensing/regulatory boards and certain professional licensing information.

Ready to Get Started?

Take the first step towards a career in the growing healthcare industry with Madison School of Healthcare’s medical administrative assistant training program. Call 1-800-600-6253 or enroll online today.

Career Outlook Source: Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2016-17 Edition, Medical Assistants (May 5, 2016).